Our client was grappling with flat revenue growth caused by process inefficiencies and referral accuracy problems that significantly slowed their speed to therapy, and led to a large volume of denials. As a result, they were leaking revenue and unable to grow market share.
They doubled the number of people assigned to tackle all the manual tasks. They employed traditional process improvement strategies. They evaluated partnerships with legacy industry vendors, and even evaluated whether to build their own solution. But none of those options provided them precisely what they needed: real-time medical and pharmacy benefits verification data for the majority of U.S. covered lives.
With Myndshft, our client is able to directly connect to over 700 payers, representing 93% of the U.S. covered population. So they can seamlessly integrate real-time medical and pharmacy benefits data into their existing workflow and IT infrastructure.
Improvement in Turnaround Time
Decreased Labor Cost
Decreased Operational Costs
Decreased Required Staffing
As a direct result of partnering with Myndshft, our client also significantly reduced costs and improved productivity.
- The total labor cost required for each new patient decreased by 33%.
- Other operational costs associated with each new prescription decreased by 30%.
- Required staffing was also reduced by 25%