Careers

Code: 022221

Department: Customer Success and Implementations

Location: United States, Arizona, Mesa

Creation date: 2021-08-11

The Account Manager will be responsible for managing assigned enterprise account relationships and driving expansion of revenue within those accounts. Duties and responsibilities include:

Primary Responsibilities

• Developing enterprise account strategies for our clients, as well as influencing account growth within existing enterprise accounts.
• Providing a coordinated communication, management, and delivery approach for enterprise clients.
• Work in concert with executive leadership in leading and facilitating strategies and action plans for assigned accounts.
• Cultivate and expand existing strategic accounts through frequent communication and executive/senior level client communications and working with local teams to develop new opportunities.
• Give advice for improvement and suggestions for Myndshft solutions.
• Build trusting relations with key partners and stakeholders.
• Analyze situations and suggest actions.
• Keep abreast of the key markets and industry trends.
• Additional duties as needed.

Requirements

• Excellent verbal and written communication skills.
• Previous experience successfully managing and growing client accounts.
• Analytical ability to develop and implement improvements and/or recommendations.
• Strong problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively with team members as well as work independently.
• Supervisory experience to manage team members.

Benefits

• Competitive salary that correlates with your ability to contribute
• Generous vacation + sick time allotment
• 4 hours/ month paid community service time
• Equity incentive plan
• Medical, Dental, & Vision, GTL, STD, LTD Insurance with employer contribution
• 401k + Employer Match
• Fun office perks including snack bar, dog-friendly environment, recreation room, modern layout, and indoor/ outdoor transitional space
• Continued learning in the form of brown bag lunches, training sessions and intra-company events.

ABOUT MYNDSHFT

Myndshft’s software-as-a-service automates and simplifies time-consuming healthcare administrative tasks associated with prior authorization, eligibility and benefits verification, and patient financial responsibility, freeing providers, and payers to concentrate more fully on patient care again. Myndshft was founded in 2015, and works with leading providers, payers, and health information exchanges. Myndshft’s mission is committed to free up people to focus on the work that matters. Myndshft’s vision is to become the essential platform that powers and enables value-based healthcare.

COMMITMENT TO DIVERSITY & INCLUSION

We value diversity and inclusion and strive to build teams which include people from a variety of backgrounds, perspectives, and skills. Diversity makes us tick, and we are better together. That said, we are an equal opportunity employer. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Disclaimer

This job description is subject to change at any time. We are a startup, and we all wear many hats. As part of your employment, you may be asked to perform duties outside of this job description. Please see your immediate supervisor with any questions you may have.

Department: Operations (Prior Auth)

Location: United States, Arizona, Mesa

Creation date: 2023-09-07

At the center of the U.S. healthcare system, healthcare providers and payers must balance their delicate partnership to achieve the monumental goal of improving care while simultaneously reducing costs.

At Myndshft, we believe the first step towards making this goal a reality is to free providers from the time-consuming administrative processes that undermine patient care. We launched Myndshft with a singular but ambitious goal: To fix the “administrative plumbing” that keeps healthcare stuck in the past.

Today, our technology connects all healthcare stakeholders, automating and simplifying medical benefits checks and prior authorization at the point of care, enabling payment transparency for patients and freeing up provider time to deliver prompt and quality care.

As our PA Specialist, you will leverage your verification and authorization expertise to update and maintain our business rules library, (a critical part of our software), with the most up to date coverage information. As this is a brand new team for Myndshft, you will have the opportunity to grow your career by joining a team at the ground level, shaping our approach to obtaining prior authorization requirements from insurance companies. This is a mission critical role, as we require your knowledge and expertise to ensure our products work as intended.

In this role you will:

• Research, read, understand, and parse prior authorization rules and regulations for insurance companies
• Use an internal tool to populate unformatted insurance and authorization requirements into a common format
• Keep documentation updated when changes are made to prior auth requirements by insurance companies
• Interface with software development teams to suggest and QA functionality added to rules engine products and UI for data population
• Interface with customers or insurance companies to parse contractual rules and update them into a standard format in the Myndshft rules engine

Requirements

• 3+ years experience obtaining prior authorization, and navigating insurance verification; you know exactly where to find this information, and how to interpret the requirements
• Excellent research and comprehension skills when navigating authorization jargon
• High level of comfort navigating unfamiliar technologies
• Ability to work collaboratively, independently, and reliably
• A self-starting mindset; you aren’t waiting to be told what to do, you ask questions, determine what needs to be done, and do it until it’s complete and correct
• Ability to thrive in ambiguity, you can navigate pivots and changes, and welcome new responsibilities

Benefits

• Competitive salary that correlates with your ability to contribute
• Generous vacation + sick time allotment
• monthly paid community service time
• Equity incentive plan
• Medical, Dental, & Vision, GTL, STD, LTD Insurance with employer contribution
• 401k + Employer Match
• Fun AZ corporate office perks including snack bar, dog-friendly environment, recreation room, modern layout, and indoor/ outdoor transitional space
• We support remote, hybrid and onsite work
• Intra-company events to stay connected, have fun and not take ourselves too seriously
• Continued learning in form of brown bag lunches and training sessions

ABOUT MYNDSHFT

Myndshft’s software-as-a-service automates and simplifies time-consuming healthcare administrative tasks associated with prior authorization, eligibility and benefits verification, and patient financial responsibility, freeing providers and payers to concentrate more fully on patient care again. Myndshft was founded in 2015, and works with leading providers, payers, and health information exchanges.

COMMITMENT TO DIVERSITY & INCLUSION

We value diversity and inclusion, and strive to build teams which include people from a variety of backgrounds, perspectives, and skills. Diversity makes us tick, and we are better together. That said, we are an equal opportunity employer. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Disclaimer

This job description is subject to change at any time. We are a startup, and we all wear many hats. As part of your employment, you may be asked to perform duties outside of this job description. Please see your immediate supervisor with any questions you may have.

Department: Engineering

Location: United States, Arizona, Phoenix

Creation date: 2023-09-12

We are building a SaaS platform that will transform the landscape of healthcare by simplifying transactions to free providers up to focus on what matters and improve the lives of patients. As a skilled Software Engineer on our Development team, you will build applications that will send and receive data from a variety of healthcare software APIs; both internally and externally. Your contribution to our product helps people get the medical care they need sooner. We are seeking a problem solver with skill sets to contribute to both back-end API and occasionally UI work.

Specifically you will:

• Develop integrations by researching and using unfamiliar APIs
• Collaborate with your team to build services and applications, and support those services and applications in production.
• Participate in design sessions, stand-ups, and planning/grooming meetings.
• Contribute to collaborative design sessions across multiple development teams
• Participate in code reviews to help ensure the highest caliber code is released and sound practices are implemented.
• Mentor other software engineers to help cultivate their skills
• Drive collaborative design decisions with your development team and product owner to build high grade, forward thinking, scalable features and solutions.
• Participate in technical interviews to help grow our team

Requirements

• 5+ years of professional backend and service deployment experience on a software development team using Java/Kotlin or Go.

• Excellent working knowledge and understanding of Microservices Architecture (REST, messaging, etc.)
• Strong experience creating unit / integration tests
• Be driven to jump into a new codebase and familiarize yourself quickly.
• Experience with software development best practices and principles
• The ability to adapt to the standards, conventions, and workflow of the development team and organization
• Strong verbal and written communication skills interacting with technical peers and stakeholders.
• Some experience and/or the drive to learn applicable front-end technologies using modern Javascript frameworks, such as Vue, Angular or React.

Desired (but not required) Skills & Experiences

• Experience with Spring Boot or similar enterprise frameworks
• Experience with automation tools like Selenium and/or Postman.
• Experience with Kubernetes and Google Cloud Platform, or any container orchestrator and cloud platform

Benefits

• Competitive salary that correlates with your ability to contribute
• Generous vacation + sick time allotment
• 4 hours/ month paid community service time
• Equity incentive plan
• Medical, Dental, & Vision, GTL, STD, LTD Insurance with employer contribution
• 401k + Employer Match
• Supportive of on-site, hybrid and full time remote work environment
• Friday Townhalls to stay connected as a team

Commitment to Diversity and Inclusion:

We value diversity and inclusion, and strive to build teams which include people from a variety of backgrounds, perspectives, and skills. Diversity makes us tick, and we are better together. That said, we are an equal opportunity employer. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Disclaimer:

This job description is subject to change at any time. We are a startup, and we all wear many hats. As part of your employment, you may be asked to perform duties outside of this job description. Please see your immediate supervisor with any questions you may have.