The digital era has reshaped the competitive landscape across industries, with Software-as-a-Service (SaaS) companies leading the change. But with increased competition, comes increased pressure. As SaaS providers strive to offer the best services, reduce churn, and stay ahead of competitors, customer experience (CX) excellence matters more than ever. A surefire way to enhance CX is through the strategic integration of software, such as prior authorization software. Offering seamless integration into your existing software ecosystem, automated prior authorization addresses a key pain point for the healthcare providers you serve. Let's dive into the realm of SaaS and explore how software integrations can… Read entire article here
Prior authorization has long been a source of frustration for providers. The administrative headaches can turn your workflow into a chaotic mess. What’s more, the resulting delays and treatment abandonment arising from an inefficient prior authorization process negatively impacts your patients’ health outcomes. Not to mention how it affects your revenue cycle. Prior authorization software transforms chaos into calm, making your workflow smoother and more efficient than ever before. Administrative burdens contribute to clinician and staff burnout COVID-19 no longer qualifies as a global emergency, but clinician and staff burnout remains high. A 2023 report on physician burnout, for example,… Read entire article here
In the healthcare landscape, value-based care represents a paradigm shift, designed to improve outcomes and increase patient satisfaction while controlling costs. This model’s fundamental premise reimburses providers based on quality of care, rather than volume. The shift from 'sick care' to 'health care' offers a more proactive, holistic, and patient-centric approach. What will play a role in a successful transition from fee-for-service to value-based care? Everything from preventive screenings to adoption of robust health technologies like prior authorization software. Let’s dive deeper into the topic. 5 key pieces of the value-based care puzzle Moving away from traditional fee-for-service healthcare delivery… Read entire article here
While the intention behind prior authorization is to control costs and promote appropriate healthcare utilization, a mounting body of evidence shows that prior authorization disproportionately affects certain racial and socioeconomic groups, exacerbating existing healthcare disparities. Automating prior authorization helps reduce those barriers, but more work needs to be done. An article published in RollCall on World Cancer Day 2021 noted, “Disparities in clinical trials have been a concern for decades, but it’s generated more attention as the field of precision medicine has taken off. As targeted therapies become a reality—and as dozens of personalized medicines on the market help patients… Read entire article here
