Patient engagement is a fundamental pillar of value-based care organizations, playing a crucial role in achieving better healthcare outcomes and overall patient satisfaction. To optimize this engagement, healthcare providers are leveraging innovative solutions, including automated prior authorization and psychographic segmentation of healthcare consumers. A streamlined prior authorization process, combined with valuable insights into patient behaviors, can strengthen care plan compliance and patient involvement in the healthcare journey. Prior authorization causes more than an administrative burden for providers Providers point to administrative bottlenecks as one of the biggest hurdles caused by prior authorization. But the paperwork predicament leads to bigger problems… Read entire article here
We recently connected with Brent Walker, Senior Vice President of Consumer Science and Psychographics at UpFront to discuss value-based care (VBC) and how improving patient engagement and automating prior authorizations can create momentum for the shift away from fee-for-service models. Let’s dig into what Brent had to say. Turning B-to-C experience into a patient engagement solution Brent previously held the role of SVP, Marketing, but psychographics are in his DNA. He began his decades-long career within healthcare when he joined Procter & Gamble (P&G) after college. Assigned to a brand management role for P&G’s over-the-counter (OTC) healthcare business, Brent quickly… Read entire article here
The digital era has reshaped the competitive landscape across industries, with Software-as-a-Service (SaaS) companies leading the change. But with increased competition, comes increased pressure. As SaaS providers strive to offer the best services, reduce churn, and stay ahead of competitors, customer experience (CX) excellence matters more than ever. A surefire way to enhance CX is through the strategic integration of software, such as prior authorization software. Offering seamless integration into your existing software ecosystem, automated prior authorization addresses a key pain point for the healthcare providers you serve. Let's dive into the realm of SaaS and explore how software integrations can… Read entire article here
Prior authorization has long been a source of frustration for providers. The administrative headaches can turn your workflow into a chaotic mess. What’s more, the resulting delays and treatment abandonment arising from an inefficient prior authorization process negatively impacts your patients’ health outcomes. Not to mention how it affects your revenue cycle. Prior authorization software transforms chaos into calm, making your workflow smoother and more efficient than ever before. Administrative burdens contribute to clinician and staff burnout COVID-19 no longer qualifies as a global emergency, but clinician and staff burnout remains high. A 2023 report on physician burnout, for example,… Read entire article here
