Transparency vs Status Quo: Why Point-of-Care Patient Financial Responsibility Calculations Up Your Star Rating
Long before patients sit down face-to-face with a clinician—in person or virtually—they have already begun to form opinions about their experiences. Is the patient experience you’re delivering good or bad? Patients attitudes could depend on whether they know how much the service you’re providing will cost. The price transparency mandate that has been in force for providers since January 2021 doesn’t quite get them there. The rule set by the Centers for Medicare and Medicaid Services for “clear, accessible pricing information online” is a start, but to date, compliance has been lagging. In addition, such published lists don’t account for… Read entire article here